International Shipping

Please note important information about international shipping. 

PLEASE NOTE** Shipping transit times listed on our website at checkout are only estimates and do not guarantee exact delivery dates. It is up to your local services to receive and distribute your package once it leaves the United States. 

Transit Times

If you choose FIRST CLASS INTERNATIONAL it can a minimum of 21 days to receive your package, not including Sundays and not including any time it may get held in customs.

For orders to India, it has taken an average of 45 - 60 days for customers to receive their package. We are working to improve our shipping transit times and appreciate your patience.

We are currently working on providing FedEx and UPS as alternative shipping methods. We appreciate your patience as we adjust to accommodate international orders. 

Tracking

Unfortunately with FIRST CLASS INTERNATIONAL shipping -- USPS DOES NOT provide tracking information once the package leaves the final US facility (in Chicago). We are unable to track your package once it leaves the US.

If you would like to track your package all the way to the final destination, you must choose PRIORITY MAIL INTERNATIONAL or PRIORITY MAIL EXPRESS INTERNATIONAL. This is the only way we guarantee tracking of your package once it leaves the United States. 

Customs

Per the United States Postal Service, we are unable to predict whether or not there will be any additional charges with customs in your country. We also are unable to predict whether or not your package will be held in customs. We have not had any complaints or concerns about additional charges. We have only had a couple cases in which customs delayed/held the package.